7801 Deercreek Club Rd., Jacksonville, FL 32256

Resolve Disputes

NEFAR offers members and the public several options to resolve real estate transaction disagreements.

Resolve Disputes

The Northeast Florida Association of Realtors (NEFAR) offers its members and the public several dispute resolution options to address disagreements over the details of a real estate transaction. These services are:

1) using NEFAR's Ombudsman service.

2) filing an Ethics Complaint against a Realtor for a possible violation of the Code of Ethics of the National Association of Realtors, and/or other membership duty.

3) filing a request for arbitration with a Realtor for a commission/compensation dispute.


Ombudsman/Ethics complaint processes - click here for information on filing an ethics complaint.

Ombudsman/Mediation/Arbitration processes - click here for details on filing for Mediation / Arbitration.


Learn more about the Code of Ethics and Professional Standards here.


For more information about any of the dispute resolution options above, contact NEFAR Professional Standards Administrator Susan Rodehaver: SusanR@NEFAR.com or (904) 394-9137.


Click here for the National Association of Realtors Code of Ethics.