7801 Deercreek Club Rd., Jacksonville, FL 32256

Mortgage relief is on the way

Mortgage relief is on the way

For those unable to pay their mortgage due to a loss of income related to COVID-19, help is on the way.

The City of Jacksonville’s Housing and Community Development Division is distributing more than $4 million of federal funds to Duval County residents who are unable to make their payments. The Mortgage Relief Program will begin accepting applications on Wednesday, March 31 at 8 a.m.

Individuals requesting assistance must be the owner and occupant of the property. The program will provide up to six months of delinquent mortgage payments or $7,500, whichever is less. Payments will be made directly to the mortgage company.

Federal guidelines require qualifying individuals and families to have an income that falls below 80% of the area median income. The requirements are as follows:

Household size

Total Income

One person

Two people

Three people

Four people

Five people

Six people

Seven people

Eight people

$42,000

$48,000

$54,000

$60,000

$64,800

$69,600

$74,400

$79,200

 

In addition to the income prerequisite, applicants must provide proof of delinquency, as well as a W-9 form from their lender. Obtaining these documents will be the responsibility of the applicant and are mandatory.

Those interested in the program are strongly encouraged to create a MyJax account before applying. The same website and account will be used for the application process. Individuals can create a MyJax account at: myjax.custhelp.com. While individuals may create a MyJax account immediately, the application process will not begin until Wednesday, March 31, at 8 a.m.

Grants will be awarded on a first-come, first-served basis. For additional information, please call (904) 630-2489 (CITY).