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NEFAR Locations | Staff

(904) 394-9494

One easy to remember number connects you to all NEFAR and NEFMLS staff and all five NEFAR Service Centers. Below is contact information for frequently called areas:


  • Education Hotline / Class Registration - ext. 1650
  • Member Services - ext. 1602 (all lockbox and member contact changes/questions, excluding Supra technical issues) or Membership@NEFAR.org.


  • NEFMLS Member Services (includes class registration and technical support) - ext. 1603 or Services@RealtyWeb.Net.
  • Metro Market Trends - ext. 1225

The Resource Center
(Headquarters Service Center)
Due to renovation and construction at this Service Center, education staff are currently housed at our temporary education-only facility within The Avenues Mall. See below.
7801 Deercreek Club Rd.
Jacksonville, FL 32256
NEFMLS: add Ste. 1 to address
NEFMLS Fax (904) 296-6181

Temporary Location - The Avenues Mall
This location is for education courses and to visit Education Department staff members Cindy Foley and Ruth Bonfante only.
10300 Southside Blvd. (rear entrance between JCPenney and Dillards; a VisionWorks sign is adjacent to the entrance) Jacksonville, FL 32256
Use individual staff extensions for Cindy Foley
and Ruth Bonfante.

Beaches Service Center
4130 S. Third St.
Jacksonville Beach, FL 32250
Direct line: (904) 249-5171

Putnam Service Center
Open Tuesday and Thursday only.
1723 Reid St.
Palatka, FL 32177
Direct line: (386) 325-2965

Southwest Service Center

550 Wells Rd., Ste. 12
Orange Park, FL 32073
Direct line: (904) 541-0104

St. Johns Service Center
Open Monday, Wednesday and Friday only.
475 W. Town Place, Ste. 120
St. Augustine, FL 32092 (World Golf Village)
Direct line: (904) 417-6051


Ruth Bonfante
Ruth Bonfante - Education Coordinator
Administers NEFAR's education program, including course materials and reminders, equipment, and reporting CE credits to the DBPR.
Debbie Dermody
Debbie Dermody - Beaches Area Manager
Processes new member and firm applications, updates member records and handles member reinstatement. Issues lockbox keys and sells lockboxes and flier boxes. Liaison to Beaches and Ponte Vedra Councils.
Glenn East
Glenn East - Chief Executive Officer
Reporting to the Board of Directors, oversees all NEFAR departments. Liaison to the Executive Committee, Board of Directors, Budget & Finance, Forms Task Force, Leadership Academy Task Force, Community Affairs Task Force and Mandarin Council. NEFAR liaison to Florida Realtors, NAR, NEFAR Charitable Foundation, and the John Staninger Memorial Foundation. Serves as Treasurer for Florida Realtors' District One Corp. and is the qualifying broker of NEFAR's Real Estate School.
Cindy Foley
Cindy Foley - Education Director
Directs NEFAR's education program including scheduling, marketing, evaluating courses and hiring instructors. Oversees compliance with education policies including school and course licensure, DBPR reporting, and accreditation standards. Liaison to the Education Advisory Task Force.
Nancy Garcia
Nancy Garcia - Government Affairs Director
Monitors local, state and federal legislative and regulatory activities impacting NEFAR, recommends and advances NEFAR's responses/positions. Serves as chief lobbyist and political advisor for Legislative Committee, Candidate Screening Task Force, and Board of Directors. Primary fundraiser for Realtors Political Action Committee (RPAC).
Melanie Green
Melanie Green - Communications Director
Oversees all facets of NEFAR's internal and external communications programs: public relations, advertising, marketing, graphic design, branding, Web design and administration, and social media. Serves as association photographer. Manages NEFAR's market statistics and member benefits programs. Lead media relations / corporate spokesperson.
Kristina Klausser
Kristina Klausser - Government Affairs Coordinator
Organizes and administers RPAC and Government Affairs department events and projects, including candidate screening and Great American Realtor Day. Liaison to Global Business Council and Young Professionals Network (YPN).
Celeta McClamma
Celeta McClamma - Systems and Accounting Manager
Handles NEFAR’s accounting / billing functions and office systems, including oversight of the member database. Liaison to Mandarin Council.
Angela Meeks
Angela Meeks - Compliance Administrator
Enforces NEFAR, Florida Realtors and National Association of Realtors membership policies by monitoring DBPR licensing information and ensuring NEFAR members are properly licensed; a requirement for NEFAR membership. Audits NEFAR firm records to ensure that DBPR and NAR records are in accordance. Notifies brokers and follows through to resolution when discrepancies are found.
Evonne Moody
Evonne Moody - Southwest Area Manager
Processes new member applications, updates member records and handles member reinstatement. Issues lockbox keys and sells lockboxes and flier boxes. Liaison to Southwest Council.
Susan Rodehaver
Susan Rodehaver - Professional Standards Administrator
Administers NEFAR's ethics complaint and arbitration processes. Realtors are bound to adhere to NAR's Code of Ethics and NEFMLS members must abide by the Arbitration process. Liaison to Historic Area Council.
Deanna Sims
Deanna Sims - Member Services Coordinator
Processes new member and firm applications, updates member records and handles member reinstatement. Issues lockbox keys and sells lockboxes and flier boxes. NEFAR liaison to Supra (key management system provider).
Kristy Walker
Kristy Walker - Member Services Coordinator
Processes new member and firm applications, updates member records and handles member reinstatement. Issues lockbox keys and sells lockboxes and flier boxes.
Savannah Williams
Savannah Williams - Putnam / St. Johns Area Manager
Processes new member and firm applications, updates member records and handles member reinstatement. Issues lockbox keys and sells lockboxes and flier boxes. Liaison to Putnam Council and St. Johns Council. Coordinates NEFAR Charity Bass Fishing Tournament.


Jeremy Cox
Jeremy Cox - Trainer / Tech Specialist
Designs, delivers and updates training programs for NEFMLS and its subsidiary, Metro Market Trends. Develops online / webinar training classes. Classroom curriculums include the Flexmls system, NEFMLS products and services for members, and Metro Market Trends property data research platform, SearchNet.
Joe Balla
Joe Balla - Sr. IT Administrator
Oversees NEFMLS system administration. Maintains NEFMLS websites realtyweb.net and realtywebhomesforsale.com. Designs, implements and monitors search engine optimization and maintains mmtsearchnet.com for Metro Market Trends, a subsidiary of NEFMLS. Resolves RETS data issues as necessary, ensures MLS data is RESO certified, conducts MLS data analysis to ensure timely and accurate data, creates and maintains new MLS reports and works with NEFMLS provider FBS to implement data sharing with participating MLS'.
Taylor Carter
Taylor Carter - MLS Membership Administrator
Directs NEFMLS inquiries to the appropriate department and assists in processing new membership information and membership questions.
Sonja Harmon
Sonja Harmon - MLS Membership Compliance Administrator
Works with NEFMLS members to ensure their licensing information is accurate and current. Processes member and firm applications, updates member records and handles member reinstatement.
Joy Huber
Joy Huber - Receptionist
Directs NEFMLS inquiries to appropriate areas / persons. Processes and archives member applications and assists with other membership duties. Performs a variety of administrative tasks and supports membership events, as needed.
Luke James
Luke James - IT Manager
Responsible for RealtyWEB.Net's network operations and communications. Coordinates with NEFMLS subsidiary, Metro Markets Trends, on technical issues such as disaster recovery plans and support.
Victor Melendez
Victor Melendez - Asst. IT Administrator
Assists with monitoring and ensuring NEFMLS data is secure and in compliance with standards.
Alan Posey
Alan Posey - Technical Specialist / Training
Provides a variety of technical support to members; with a focus on Flexmls. Assists in coordinating changes to the Flexmls system and maintains updated system information. Conducts Flexmls training courses.
Della Sartor
Della Sartor - MLS Membership Administrator
Processes member applications, updates member records and handles member reinstatements. Also assists with Metro Market Trends’ account activity.
Lois Scheiber
Lois Scheiber - Marketing / Communications
Manages marketing and communications activities for NEFMLS and its subsidiary, Metro Market Trends (MMT). Designs and creates marketing and promotional materials, advertises company products and services, designs and launches email marketing campaigns, membership communications, blog posts, monthly newsletters, and social media. Oversees web design and administration for MMT, promotes company branding, tracks sales activity, and plans and coordinates presentations, trade shows and NEFMLS member events.
Ron Stephan
Ron Stephan - Chief Executive Officer
Oversees all departments within the NEFMLS and its subsidiary, Metro Market Trends (MMT). MMT provides public record data for all of Florida and selected Alabama counties. Member of the Realtor.com Advisory Board.
Dana Thomas
Dana Thomas - Technical Specialist / Training
Provides Flexmls technical support to members. Serves as the training coordinator for Flexmls classes as well as other partnered education programs provided by RealtyWEB.Net. Assists in processing data compliance issues within the NEFMLS system.
Amy Trujillo
Amy Trujillo - Office Manager
Manages human resources duties for NEFMLS and Metro Market Trends. Handles NEFMLS account receivables / payables, MMT account payables and assists with MMT account receivables. Oversees NEFMLS membership staff. Handles daily office management including office equipment and membership documentation.
Wayne Wetherington
Wayne Wetherington - Business Manager
Provides Flexmls technical support to members and assists with training courses. Maintains all IDX and data licensing requests, monitors access to the RETS servers and assists in data compliance issues for IDX/VOW and distribution.
Kimberly Wiggins
Kimberly Wiggins - General Manager
Oversees the daily functions of the NEFMLS ranging from technical to customer service.Coordinates and implements all special projects involving NEFMLS services. Participates in planning and budgeting for NEFMLS operations.
Sarah Yerington
Sarah Yerington - Accountant
Oversees daily banking activity and maintains banking and investment relationships for NEFMLS and its subsidiary, Metro Market Trends. Responsible for financial reporting, budgeting and coordination of independent audits.