Dispute Resolutions

The Northeast Florida Association of Realtors (NEFAR) offers its members and the public several dispute resolution options to address disagreements over the details of a real estate transaction. These services are:

1) using NEFAR's Ombudsman service

2) filing an Ethics Complaint against a Realtor for a possible violation of the Code of Ethics of the National Association of Realtors, and/or other membership duty

3) filing a request for arbitration with a Realtor for a commission/compensation dispute


Resolution Options (including Ombudsman service) - click here for an overview of available services.

Ethics Complaint Process - click here for information on filing an ethics complaint.

Mediation / Arbitration - click here for details on filing for Mediation / Arbitration.


For more information about any of the dispute resolution options above, contact NEFAR Professional Standards Administrator Susan Rodehaver: SusanR@NEFAR.org or (904) 394-9137.


Click here for the National Association of Realtors Code of Ethics.